My sympathies to a loyal reader whose company has been trying for 3 years to obtain a CIS refund from HMRC without any success.
I understand that their client submitted the P35 to HMRC some 3 years ago, the HMRC office dealing with it at the time was Liverpool Regian House.
The office closed and the paperwork went to Bootle.
The HMRC staff member who took up the case at Bootle was in fact the same person who handled it at Regian House. However, despite having signed a letter with a Regian House address, she denied ever having dealt with it.
Two further P35's were submitted, in the meantime Bootle closed and the paperwork went on a merry journey to Longbenton.
Various other documents have been requested eg; copy bank statements twice, contractors CIS number, monthly records etc.
As time elapsed, various contractors involved have gone bust.
As things stand now, Longbenton have told my loyal reader's company that HMRC will not issue ANOTHER refund for 2010/11 unless all documents are forwarded. This is of course despite the fact that earlier years have yet to be dealt with.
My loyal reader's company has written to Osborne about this but, oddly enough, have not received a reply.
Tax does have to be taxing.
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