tag:blogger.com,1999:blog-29600742611858461.post1968994936566004869..comments2024-03-28T11:08:20.632+00:00Comments on HMRC Is Shite: HMRC and Concentrix Pass The BuckKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger40125tag:blogger.com,1999:blog-29600742611858461.post-69334648268431961082016-10-21T15:03:19.067+01:002016-10-21T15:03:19.067+01:00It was good to hear a Labour MP confirm today that...It was good to hear a Labour MP confirm today that HMRC are far from blameless in the Concentrix scandal. She want on to describe the trauma it has caused in some of her constituents lives, there were some very upsetting stories - rather than going on awaydays at Premier League football clubs and dishing out plastic awards to each other HMRC need to think about the impact their incompetence and failings have on the lives of the people who they are paid to serve for a change!?!<br /><br />As for PCS union, they always seem against outsourcing and the private sector per se. Given how HMRC treat their own staff, how HMRC have let down the public and how HMRC have treated Concentrex maybe a little humility is required from them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-29869841538393462972016-10-21T14:17:54.627+01:002016-10-21T14:17:54.627+01:00Stated on BBC Politics Today as 90%-95% so must be...Stated on BBC Politics Today as 90%-95% so must be true!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-42809277841366738122016-10-21T14:08:58.317+01:002016-10-21T14:08:58.317+01:00Success rate for HMRC claimants using the Mandator...Success rate for HMRC claimants using the Mandatory Review path according to Jon Thompson is 43%. For Concentrix, according to them, it is 90-95% !!!! Or 74% if you use HMRC figures. Even their MR figures are at odds!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-89033519255696960372016-10-21T14:04:07.677+01:002016-10-21T14:04:07.677+01:00At the Work and Pensions Committee, Phillip Cassid...At the Work and Pensions Committee, Phillip Cassidy Senior VP Concentrix read out an HMRC email (wouldn't say who sent it) that described Concentrix as stars, thanking them profusely for all their hard work. Very strange then that shortly after this fulsome praise, he was given 15 minutes warning of HMRC deciding to end the contract. He objected to the short notice, so the caring HMRC gave him an hour to advise staff! Doesn't this whole thing stink? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-43077578249486881342016-10-21T12:09:37.463+01:002016-10-21T12:09:37.463+01:00However much they go on about the laudable issues ...However much they go on about the laudable issues of social mobility and diversity and however many awards they dish out, HMRC really do need to learn that the public judge you on your actions and behaviours, not on your fine words and internal awards ceremonies done for benefit of your PR machine. Once HMRC deal with their bullying problems their PR stunts might be a little believable, but until then it just looks like plastic window dressing hiding something very nasty, very corrupt and very rotten!!!!!!!!!!!! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-11119674406626057762016-10-21T11:58:23.191+01:002016-10-21T11:58:23.191+01:00"Building our future"? More like "B..."Building our future"? More like "Bullying IS the Future" for those unfortunates joining HMRC.<br /><br />They may well have 'employment rights' but how will they enforce them against the monsters? If HMRC's Head Taxman can break the law...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-66545855756267373592016-10-21T10:53:16.507+01:002016-10-21T10:53:16.507+01:00On the face of it , it may seem a good thing for C...On the face of it , it may seem a good thing for Concentrix people to move to HMRC but HMRC is still on course to make thousands of staff redundant so it may be just a short term relief. "Building our future" marches on.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-62875122536164662392016-10-21T09:18:50.856+01:002016-10-21T09:18:50.856+01:00If those who are entrusted by the public to enforc...If those who are entrusted by the public to enforce the law can not abide by the law themselves, at ALL times, it really does undermine trust in democracy and in the system. The revelation reiterated in court this week that HMRC's Dave Hartnett broke the law says it all. Surely its time for the Government to take an urgent look at what goes on in HMRC. One of the problems is collectively passing the buck within HMRC to avoid individual accountability - but surely obedience of the law relies on individual responsibility? So it would appear one of the problems is with the Department's culture and governance. Unless anyone has a different perspective on all the mess?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-87659166417286495402016-10-21T09:04:11.944+01:002016-10-21T09:04:11.944+01:00I quite agree with the above. The buck does stop w...I quite agree with the above. The buck does stop with HMRC. I don't know whether its just me but whenever I read Ken's posts and the comments about a wide range of HMRC related issues, from wasteful spending to dodgy tax deals to bullying and cover-ups, and more, I can't help feeling something is very rotten, with a complete lack of trust, about the HMRC. It seems a monster of a company and you have to wonder how its allowed to go along unchecked? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-22523489841130203502016-10-21T07:11:41.020+01:002016-10-21T07:11:41.020+01:00And no mention of the work that has NOT been farme...And no mention of the work that has NOT been farmed out to Concentrix. HMRC still has a Compliance department that sends letters out (asking for lots and lots of information, without a return pre paid envelope - that practice stopped more than a year ago) to the self employed, the disabled, couples with children, etc. And they have a Mandatory Reconsideration process. I wonder what the reinstatement of tax credit claims rate is? The buck stops with HMRC. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-37424024441639495532016-10-20T21:06:17.609+01:002016-10-20T21:06:17.609+01:00"From the frying pan into the fire"
Goo..."From the frying pan into the fire"<br /><br />Good luck to our new colleagues !! Anonymoushttps://www.blogger.com/profile/16885306027157474368noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-51546413664816420212016-10-20T19:55:27.658+01:002016-10-20T19:55:27.658+01:00PCS as a Union support Jeremy Corbyn and that awfu...PCS as a Union support Jeremy Corbyn and that awful man John McDonnell. Take a look at these individuals political history, and the causes they have supported, and then have a think about the values of PCS Union. Any Concentrix staff moving over should avoid joining that useless union who are part of the problem, not the solution, within the weird world of HMRC.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-71890105165805667022016-10-20T19:49:24.463+01:002016-10-20T19:49:24.463+01:00Urgent note to Concentrix staff moving to HMRC: BE...Urgent note to Concentrix staff moving to HMRC: BEWARE OF HMRC BULLYING. It will not be as 'warm & fluffy' as HMRC, and their mates at PCS union, would have you believe. Despite having thousands of policies it is not a rule or law based work environment. Whereas the private sector usually values hard work, to get on (sorry, to just stay afloat) at HMRC you need to be a yes person and know how to skilfully play their 'politics' game and even then you may be not be safe. Once the thugs get going the bullying gets very nasty with very serious consequences, and PCS will not be able to effectively help you, if they bother to make any effort. If after knowing the facts you decided to join HMRC - the very best of luck. Best advice would be stay with Concentrix, take the redundancy pay and look for a new job. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-58924284724524193852016-10-20T19:01:33.319+01:002016-10-20T19:01:33.319+01:00Concentrix employees transferred to HMRC
http://w...Concentrix employees transferred to HMRC<br /><br />http://www.pcs.org.uk/en/news_and_events/pcs_comment/pcs_comment.cfm/major-win-as-scandal-hit-contract-ended....<br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-26406702654147545712016-10-20T18:57:37.453+01:002016-10-20T18:57:37.453+01:00This comment has been removed by the author.Anonymoushttps://www.blogger.com/profile/16885306027157474368noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-43781933873836589142016-10-20T15:51:31.613+01:002016-10-20T15:51:31.613+01:00....watch this space for the imminent transfer fro.......watch this space for the imminent transfer from private to public sector....!!!Anonymoushttps://www.blogger.com/profile/16885306027157474368noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-39304126969619525282016-10-20T15:43:53.465+01:002016-10-20T15:43:53.465+01:00Nothing would surprise me with HMRC senior managem...Nothing would surprise me with HMRC senior management. So long as their getting big pay and big pensions, and enjoying the odd little away day to Arsenal & Chelsea, they don't really seem to have much idea about anything else.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-34235189194694619022016-10-20T15:37:19.626+01:002016-10-20T15:37:19.626+01:00Now wouldn't it be telling if all the Concentr...Now wouldn't it be telling if all the Concentrix staff were now transferred to the HMRC in the next few days ??Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-74675427840283592372016-10-20T15:37:07.013+01:002016-10-20T15:37:07.013+01:00I wonder what HMRC's former boss Dave Hartnett...I wonder what HMRC's former boss Dave Hartnett is up to these days?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-12071726318974566572016-10-20T15:19:40.582+01:002016-10-20T15:19:40.582+01:00The moral of the story for taxpayers is this:
onl...The moral of the story for taxpayers is this: <br />only ever give the minimal data to HMRC which you are obligated to under the force of law. Do not go further than that. Don't. <br /><br />If they call, or turn up at your premises, asking questions then politely decline and ask them to put the questions in writing and confirm which powers entitle them to ask for the information. Do not further engage with them. Just don't do it. Then ask them to leave.<br /><br />The taxpayer confidentiality breach is an appalling reflection of HMRC's professionalism (or lack of it). Do not trust them. Ever.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-19924258682627174842016-10-20T14:44:28.541+01:002016-10-20T14:44:28.541+01:00Dear Prime Minister...Dear Prime Minister...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-29293802225953464662016-10-20T12:01:45.321+01:002016-10-20T12:01:45.321+01:00Re: the above mention of the lost discs in 2007. D...Re: the above mention of the lost discs in 2007. Did HMRC not learn nothing from that? Unless I am mistaken the apparent breach of taxpayer confidentiality in the Ingenuous case by HMRC to News International in 2012 (that's the newspaper company whose other publications were caught up in the phone hacking scandal unearthed in 2011) took place FIVE years later? Furthermore, in the light of the revelations in the phone hacking scandal, this could look like HMRC had a certain cosy relationship with the powerful newspaper media company when the public all expect them to be impartial and neutral How can the public trust HMRC with private information when looking at all this? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-42558132869774976202016-10-20T11:50:19.136+01:002016-10-20T11:50:19.136+01:00Homer got a bonus? What for, failure? If its that ...Homer got a bonus? What for, failure? If its that easy to get a bonus I am certain quality talent would apply to work at hmrc in greater numbers. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-58419446746084581972016-10-20T11:34:44.008+01:002016-10-20T11:34:44.008+01:00The Commissioners for Revenue and Customs Act 2005...The Commissioners for Revenue and Customs Act 2005 places an importance on 'taxpayer confidentiality', with criminal penalties for wrongful disclosure. In 2014, HMRC's now Executive Chairman, Edward Troup, told MPs that there is "extremely overwhelming" evidence that the end of taxpayer of confidentiality would result in a loss of revenue. So not only has the Ingenious case landed HMRC (the taxpayer) with a multi-million pound legal bill the breach of taxpayer confidentiality could also result in less overall revenue: that's the clear implication of Troup's 2014 comments.<br /><br />We can only hope the media and the public will keep an eye out to ensure appropriate action is taken if the aforementioned law has been broken. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-48190534075248374512016-10-20T11:20:59.858+01:002016-10-20T11:20:59.858+01:00It is the view of some that the story was never ab...It is the view of some that the story was never about tax avoidance but about supporting the British film industry at the behest of the government of the day. The fact a newspaper was briefed shows a total lack of objectivity & integrity which should be a key requirement for the civil service.<br /><br />This case was NEVER about criminal tax evasion, but was it even alleged illegal aggressive tax avoidance? It would appear to the man on the street that it was people investing, yes with a tax efficient incentive, as had been intended to support British films. If I recall 2012 was an era when the chattering classes were making a lot of fuss about alleged tax avoidance of 'the rich' and it was more about the politics of envy. In their apparent desperation to appeal to the 'screaming mob' it appears some may have lost sense of all rules and values which govern the civil service.Anonymousnoreply@blogger.com