tag:blogger.com,1999:blog-29600742611858461.post314126090763165775..comments2024-03-29T12:42:09.985+00:00Comments on HMRC Is Shite: Concentrix Tax Credit Cases To Be ReviewedKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-29600742611858461.post-15953984251845308272017-02-06T21:38:10.438+00:002017-02-06T21:38:10.438+00:00The program featured a cup Le of cases where they ...The program featured a cup Le of cases where they are still in the legal system (HMRC are not alone in being really slow). Unless these cases are edited out, then the series cannot be shown until the cases have been heardoing. Only fair on the (non?) taxpayers featured.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-27489328005619297222017-02-06T20:57:49.259+00:002017-02-06T20:57:49.259+00:00"We will not be entering into external contra..."We will not be entering into external contracts for this in the future" say HMRC. Notice how the HMRC propaganda department's statement encourages the reader to believe Concentrix were to blame and everything's going to be just fine now the wholesome HMRC are doing the checks?<br /><br />HMRC are an absolutely shameless, unaccountable and immoral bunch! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-9098795244222968682017-02-06T20:48:50.335+00:002017-02-06T20:48:50.335+00:00Vulnerable tax credit claimants were put through h...Vulnerable tax credit claimants were put through hell by HMRC's inability to design a process for Concentrix staff to do the checking and HMRC also failed to monitor their performance.<br /><br />When are the HMRC Senior Managers responsible for all this going to be brought to account?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-91608493748244541102017-02-06T20:44:13.610+00:002017-02-06T20:44:13.610+00:00Greed is all around us in the public sector. Remem...Greed is all around us in the public sector. Remember the shameless bunch of HMRC senior managers led by the Homer person who took BONUSES ON TOP OF THEIR HUGE SALARIES, at the same time as those on the frontline (often abused and sometimes assaulted while doing the thankless job) all got pay FREEZES?<br /><br />It was an example of greed not leadership.<br /><br />Recently there's also been a gentleman called Ian Watmore (First Civil Service Commissioner) saying that £87K isn't going to be enough for Brexit civil servants so they're just going to increase pay temporarily to £142k. <br /><br />Oh, and they're going to stop the old civil service requirement for open recruitment. Jobs for the boys anyone?<br /><br />The HMRC and civil service gravy train's journey continues... you really couldn't make it up!!! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-41122943342464250012017-02-06T20:19:32.422+00:002017-02-06T20:19:32.422+00:00Taxpayers money down the drain again. The blame ha...Taxpayers money down the drain again. The blame handed to a (partly) innocent party again. HMRC exonerating themselves again. Those responsible at HMRC(still collecting their huge wages) not brought to book again.<br /><br />Ken, there is a theme developing here!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-29338733404215899762017-02-06T17:43:05.733+00:002017-02-06T17:43:05.733+00:00Had a look at the DWP report and it is apparent th...Had a look at the DWP report and it is apparent that this is a committee that has a set of teeth, unlike the Treasury lot under "Dear Old Amyas" and Dame M Hodge. Therein lies a tale for a later posting?<br /><br />The next question should be why have those responsible not been brought to account, effectively and as an example?<br /><br />Comcentrix were handed the poison chalice with mucho spondoolies (£$) clouding the issue (greed?).<br /><br />Why worry, its only customers money after all!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-44939681999282630572017-02-06T13:02:33.703+00:002017-02-06T13:02:33.703+00:00Maybe the documentary makers were allowed to film ...Maybe the documentary makers were allowed to film some selected staff but they found so much of the day had nothing to do with tax (or anything remotely productive) that they struggled to get a narrative to justify the title?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-83036210424783794682017-02-06T12:07:00.733+00:002017-02-06T12:07:00.733+00:00It was going to be called "Meet the Taxman&qu...It was going to be called "Meet the Taxman". Alternative titles could have been "Meet the Bullies", "Meet the Incompetents" or "Meet the Friends of Super Rich" etc etcAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-69331754259408798012017-02-06T11:57:35.416+00:002017-02-06T11:57:35.416+00:00Press release for the HMRC Channel 4 (Tiger Aspect...Press release for the HMRC Channel 4 (Tiger Aspect)documentary was back in March 2014. It suggested they had been filming over the previous 12 months.<br /><br />So if it went to air the footage would be THREE-FOUR years out of date. I know this type of documentary would be right up Channel 4's street so they must have been happy to broadcast it. And we all know how HMRC are so genuine, open and accountable, so what on earth stopped this?<br /><br />I was looking forward to seeing if all the dodgy stuff was included.<br /><br />On 2nd thoughts, you don't reckon HMRC tried to censor it, C4 said no, so the whole thing was binned? No, surely not!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-8532657785873402992017-02-06T11:32:36.577+00:002017-02-06T11:32:36.577+00:00That reminds me.....where is this "ground bre...That reminds me.....where is this "ground breaking" Tiger Aspect documentary on the day to day work of the HMRC that was meant to be in the offing? Things have gone suspiciously quiet....i wonder why?...mmmmAnonymoushttps://www.blogger.com/profile/16885306027157474368noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-40036613842972489302017-02-06T10:41:18.398+00:002017-02-06T10:41:18.398+00:00Ruth Owen is in charge of HMRC's Customer Serv...Ruth Owen is in charge of HMRC's Customer Service inc. tax credits. I wonder what she knows about what went on with this fiasco?<br /><br />Wasn't she the lady who was in charge of the DWP a few years back and who 'starred' on TV in that hugely embarrassing Channel 4 Dispatches documentary about the non-advertised DWP jobs? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-76558992665825307182017-02-06T10:29:16.732+00:002017-02-06T10:29:16.732+00:00Interesting that HMRC's Senior Management need...Interesting that HMRC's Senior Management needed Parliamentarians to get involved before they woke up to the size of the debacle. They resist calls to become a Ministerial Department, or at the very least have a non-cosy Governance structure where they are properly scrutinised, so you would have thought they should have woken up sooner?<br /><br />For all the blaming of Concentrix by HMRC, it seems that the processes were to blame, which were, yes you've guessed it, the same as used by HMRC. I think HMRC's role in the debacle is far larger than 'just' failing to monitor the contract. We await some openness and accountability from them...<br /><br />When you look at the huge costs involved (all tax payers money) I would hope HMRC senior managers who messed up with this will be held individually accountable, but instead expect they'll be promoted shortly...Anonymousnoreply@blogger.com