tag:blogger.com,1999:blog-29600742611858461.post3307192171470015064..comments2024-03-28T23:56:22.210+00:00Comments on HMRC Is Shite: Service MattersKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-29600742611858461.post-36800285687369898272014-06-19T22:01:45.603+01:002014-06-19T22:01:45.603+01:00Hmm, so the automated voice service provided by th...Hmm, so the automated voice service provided by the private sector is providing a worse service than actual human beings in the public sector eh?<br /><br />BTW Enquiry Centres are closing in about two weeks time. This means that for the October paper deadline (which is a Friday), accountants that say "I delivered 5,000 returns on a Saturday along with 50 other accountants doing the same thing and the 2 people left on the Enquiry Centre failed to provide me with an embossed certificate of delivery for each return confirming the delivery and therefore you must have lost the return despite my client not paying by 31 January because I failed to tell them how much I owed because I hadn't actually worked it out yet because in fact I had ignored both deadlines" will now be completely scuppered.Anonymousnoreply@blogger.com