tag:blogger.com,1999:blog-29600742611858461.post3555401576990060998..comments2024-03-29T10:41:59.623+00:00Comments on HMRC Is Shite: HMRC's Coding Enigma IIKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-29600742611858461.post-59495472354038511972010-03-11T23:13:05.377+00:002010-03-11T23:13:05.377+00:00There weren't a number of systems issuing code...There <i>weren't</i> a number of systems issuing codes. There was only one, but subdivided into six mainframes. The sort of screw-ups with benefits we're seeing now were all but impossible under the old system (unless operator error was involved).<br /><br />What has <i>really</i> happened is that in previous years - in order to deal with backlogs - annual 'open case' reviews were left undone. That led to the summary screens of under- or over-payments showing the wrong amounts.<br /><br />When this new system was set up, it simply copied over what was on the summary screens, and then automatically assumed that underpayments from, say, five years ago, had never been collected and has been shoving them in people's PAYE codes for 2010/11. In the vast majority of these cases, the underpayments were either collected in the interim via PAYE or Self Assessment, or were never due in the first place.<br /><br />In other words, HMRC are reaping the whirlwind of leaving crucial jobs undone in previous years because they didn't have enough staff <i>at the right grades</i> to deal with them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-20759338879023056832010-02-06T10:03:40.156+00:002010-02-06T10:03:40.156+00:00The BBC has caught up:
http://news.bbc.co.uk/1/hi/...The BBC has caught up:<br />http://news.bbc.co.uk/1/hi/programmes/moneybox/8500074.stmAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-53819365099647715992010-02-04T21:16:58.774+00:002010-02-04T21:16:58.774+00:00IT issue: Garbage In Garbage OutIT issue: Garbage In Garbage OutAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-10139229597602938902010-02-04T21:14:19.187+00:002010-02-04T21:14:19.187+00:00This is a transitional issue caused by data mismat...<i>This is a transitional issue caused by data mismatches, rather than an IT issue and will be resolved once we have cleared these from the system."<br /><br />So it's not "duplicates", but "discrepancies in existing records". It most certainly isn't an "IT issue"!</i> <br /><br />Nothing to do then with stranded employees on PAYE schemes; nothing to do with the "embargo" on Transfers, mergers and successions and nothing to to with the fact that Employer's sections seem to do more walkabouts than Crocodile Dundee on speed? <br /><br />Hmmm okay so nothing to do with IT issues then, just incompetency at the top!Jock Strapnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-25009486923342905512010-02-04T10:18:57.242+00:002010-02-04T10:18:57.242+00:00Seems to be a habit
http://business.timesonline.c...Seems to be a habit<br /><br />http://business.timesonline.co.uk/tol/business/economics/article6722456.eceAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-7020184348422971772010-01-31T08:47:20.836+00:002010-01-31T08:47:20.836+00:00Where is Dave when you need him?Where is Dave when you need him?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-53550266627820463502010-01-30T20:25:01.416+00:002010-01-30T20:25:01.416+00:00Is this the guilty woman?
http://www.publicservi...Is this the guilty woman?<br /><br /> http://www.publicservice.co.uk/feature_story.asp?id=13555 <br /><br />"Despite the challenges there are reasons to be cheerful, Strathie insists, pointing to successes such as the modernisation of the PAYE system, migrating 57 million accounts onto a single database and creating 44 million unique customer records;"Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-25595298599677404022010-01-30T16:39:29.727+00:002010-01-30T16:39:29.727+00:00absolute rubbish with the old system what you just...absolute rubbish with the old system what you just said you could see on the old system by looking under a certain function just how many records /employments pensions etc someone hadAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-2042042754901066522010-01-29T12:04:28.894+00:002010-01-29T12:04:28.894+00:00I was confused by the explanation as well. The on...I was confused by the explanation as well. The only thing I can think they mean is: <br />If you had two different records on two databases,both showing all the personal allowance, in the past the system would not have issued out a code (employers just increase everyones code in line with P9 instructions). If the employee had left one of them and this was not updated on that database no one would know there was a second record.<br /><br />Now that effectively there is a single database it is changing the code on one of these records and allocating personal allowances. Without human input it is picking the wrong one in some cases.<br /><br />I find it hard to believe there were enough records in that position to create this many new codes.Anonymousnoreply@blogger.com