tag:blogger.com,1999:blog-29600742611858461.post4546440914954012884..comments2024-03-28T23:56:22.210+00:00Comments on HMRC Is Shite: HMRC Breaches Charter and Blocks AgentsKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-29600742611858461.post-40020320504690025982017-04-24T09:10:32.664+01:002017-04-24T09:10:32.664+01:00Is the Taxpayers Charter no longer worth the paper...Is the Taxpayers Charter no longer worth the paper its written on then???Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-51591752961759018262017-04-21T16:38:27.139+01:002017-04-21T16:38:27.139+01:00The trouble is that sometimes taxpayers will lose ...The trouble is that sometimes taxpayers will lose their P60/P45s, its very easily done, but nevertheless want to comply with the system.<br />So they employ an accountant to deal with matters and accountants will need that vital information to complete things such as tax return.<br />Sadly the information being sent to taxpayers rather than accountants risks unnecessary delays at best.<br />Surely HMRC want taxpayers to be compliant and engaged with the system and those employing an accountant generally are.<br />The alternative is non-compliance e.g. the £1.5 billion "VAT dodge" (referred to in a Daily Mail article)!!!<br />So yes, saving costs is a good thing, but they need to target genuine waste(and there's lots of it) e.g. when holding events think do we really need to hire that expensive iconic venue or could we use room in a civil service building? I am afraid the 'saving' from not providing the info to accountants will probably be a false economy, helping nobody in the long term.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-43501259427087299052017-04-21T16:16:31.944+01:002017-04-21T16:16:31.944+01:00Yes, saving costs is a good thing. Taxpayers will ...Yes, saving costs is a good thing. Taxpayers will have had P60s and P45s from the employers. It's time HMRC saved a little bit more by charging for needless requests for pay and tax details. Agents should ask the client for them. What is so difficult about that? I think you will find the Agent Update will refer agents to the PTA to obtain them. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-46676258675882950502017-04-21T14:46:57.260+01:002017-04-21T14:46:57.260+01:00Just an observation from someone who has recently ...Just an observation from someone who has recently been on the receiving end of HMRC's shocking lack of 'customer service' - if they are really looking to save costs (a good thing) then should they not look at putting a stop to all the 'fishbone' tosh and the jollies at football stadiums rather than this, which will only frustrate taxpayers basic right of having an accountant act on their behalf? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-14733831440419896752017-04-21T11:31:51.550+01:002017-04-21T11:31:51.550+01:00I can't remember from my time in there, but if...I can't remember from my time in there, but if this is originally allowed for under TMA or whatever legislation, have the Muppets changed the law without reference to the legislators/Parliament?<br /><br />This lot a beyond parody and should be brought to account. Only problem as I see it is that no-one is going to do it. That dear readers is of more concern than anything else and speaks to the malaise at the heart of Political and Public Service!<br />Anyway, why was it a TAXPAYERS charter and not that other stupid thing?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-30991163862441956142017-04-21T10:32:16.643+01:002017-04-21T10:32:16.643+01:00"increase security for taxpayers"? Reall..."increase security for taxpayers"? Really? What from the tax authority who breached data rules over Six Thousand times during 2014-15? This doesn't sound like "brilliant" customer service. <br />I don't even know if it really will save HMRC any money but we can be sure it'll cost taxpayers and accountants more in both time and money at the end of the day. Anonymousnoreply@blogger.com