tag:blogger.com,1999:blog-29600742611858461.post730934827309810900..comments2024-03-28T23:56:22.210+00:00Comments on HMRC Is Shite: Dorothy Brown - Building Our FutureKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-29600742611858461.post-4008429153122910892014-07-22T08:54:22.063+01:002014-07-22T08:54:22.063+01:00I wasn't being sarcasticI wasn't being sarcasticKen Frosthttps://www.blogger.com/profile/13568488818950912374noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-31919849264134607302014-07-21T20:19:10.708+01:002014-07-21T20:19:10.708+01:00No need to be sarcastic with how you type the resp...No need to be sarcastic with how you type the response Ken - thought you would have appreciated some news from the 'coalface'Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-3611303681786650942014-07-21T11:39:19.293+01:002014-07-21T11:39:19.293+01:00Apologies for the above it should read:
I think s...Apologies for the above it should read:<br /><br />I think she was promoted in December when Marie Claire Urqhart left PT Ops just before the EC announcement.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-42975266227086290762014-07-21T11:38:22.162+01:002014-07-21T11:38:22.162+01:00I think she was promoted in December when Marie Cl...I think she was promoted in December when Marie Claire Urqhart PT Ops left just before the EC announcement.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-48653314306153182532014-07-21T08:56:33.265+01:002014-07-21T08:56:33.265+01:00That's not what it says on the gov.uk site htt...That's not what it says on the gov.uk site https://www.gov.uk/government/people/dorothy-brown#current-rolesKen Frosthttps://www.blogger.com/profile/13568488818950912374noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-58902526484237620942014-07-21T08:20:14.766+01:002014-07-21T08:20:14.766+01:00From The Wizard of OZ...
Dorothy "How do you...From The Wizard of OZ...<br /><br />Dorothy "How do you talk if you don't have a brain."<br />Scarecrow "Well, some people without brains do an awful lot of talking don't they?"Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-12265522977562014382014-07-21T02:13:39.885+01:002014-07-21T02:13:39.885+01:00The woman is talking utter bollox. The exercise is...The woman is talking utter bollox. The exercise is widely condemned amongst Hmrc staff and still the management hide behind words that lack substance and real meaning. I totally despair, will they ever man up... He'll will freeze over first. ZAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-8183905780784521002014-07-20T21:04:24.877+01:002014-07-20T21:04:24.877+01:00Whether Dorothy is Director PT ops, Interim Chief ...Whether Dorothy is Director PT ops, Interim Chief People Officer (CPO sic.) or Director I/c paperclips & Fairy Liquid, the fact remains things have to get to this level before being addressed!<br />Why bother with all those layers of management, should have kept AA & AO with some good O's and got rid of everything in between on this basis.<br />Just what are management in hmrc being paid for, obviously not managing..?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-82578722485634435692014-07-20T20:43:04.093+01:002014-07-20T20:43:04.093+01:00Dorothy Brown is now the PT ops director and has n...Dorothy Brown is now the PT ops director and has nothing to do with the chief people officer role KenAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-1035932236785260032014-07-20T07:00:00.438+01:002014-07-20T07:00:00.438+01:00Dorothy says these may seem small issues. That is ...Dorothy says these may seem small issues. That is because they are, and the big issues raised at these events are being ignored. She can fix some tiles, but she can't even admit there is a problem with the management system. It is a pattern I have seen in Sir Bob Kerslake's blog - make a big fuss about shortcomings in IT (fair enough, but resolution benefits the business) and going into mock-crusading mode, but turning a deaf ear to the major issue which is preoccupying large numbers of staff and driving down morale. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-66581785149531060572014-07-19T19:49:54.858+01:002014-07-19T19:49:54.858+01:00Hmm, house of customs think me refer to do you?
L...Hmm, house of customs think me refer to do you? <br />Last bastion of a long lost legacy that runs back to the likes of Pepys, muskets and cutlasses.<br />Alas no more for along with ye olde Her Majesty's Customs & Excise, gauging officers, watchers, CPM's and those lazy OCX's they have all been dumped in the bin of history.<br />The Custom House will end up as nothing more than an expensive development on the Thames while the ghosts of Harpy reminisce and "swing the lamp".<br />"Seek and ye shall find"...This current bunch of incumbents would have difficulty finding their wotsits in a darkened WC. Only yourselves to blame, you were down the pan after LCB when you lost the respect of your, peers and the crims! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-48115165357078246462014-07-19T17:00:30.588+01:002014-07-19T17:00:30.588+01:00I'm so pleased Dorothy has sorted out the clea...I'm so pleased Dorothy has sorted out the cleaning at a Manchester office. Well done Dorothy-Stirling work there. Perhaps she can turn her attention to a large London office by the Thames where toilets are often out of order, ceramic tiles are falling off the walls by the dozen, the windows have not been cleaned in years, three vending machines for 700 staff which often aren't working (great in a 24/7 building) and is NOT fit for pupose seeing as we work for a modern employer. Scandalous.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-89932557038635417862014-07-19T11:47:20.543+01:002014-07-19T11:47:20.543+01:00Interesting reading between the lines, why does it...Interesting reading between the lines, why does it take the intervention of the Chief People Officer to attain what staff have been crying out about for years?<br /><br />A litany of ignored and sometimes mocked complaints involving security issues, health and safety, the shortcomings of computer based training* and basic IT issues that should have been efficiently dealt with by local management have finally burnt their way through to the top. This blog was warning years ago about "The Emperors New Clothes" with succesive management layers hiding their heads in the sand of behind whiteboards!<br /><br />Hopefully the Chief People Officer may look closely at the disgraceful situation whereby grievances or resolving disputes issues are delt with entirely within business silos? This situation has effectively meant for many that the persons being complained about are "judged" by their immediate colleagues from the same area of work. Obviously an area open to potential misuse especially where the evidence gatherer, the decision maker and the appeals manager work to the same overall boss as the person complained about, raises questions including possible "undue influence"?<br /><br />Could be one for the interim Chief to discuss with the PAC in an attempt to stop this abuse and improve things?<br /><br />Building for 2020, better get the foundations secure before laying on any further mortar and bricks...Anonymousnoreply@blogger.com