tag:blogger.com,1999:blog-29600742611858461.post2382478497286223412..comments2024-03-28T16:06:16.717+00:00Comments on HMRC Is Shite: HMRC's Communications ProblemsKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-29600742611858461.post-71843641000036973982014-10-15T08:46:21.737+01:002014-10-15T08:46:21.737+01:00Lean = Toyota = another massive recall (worst case...Lean = Toyota = another massive recall (worst case scenario, brake failure or fire!).<br /><br />HMRC = Lean = millions of unhappy "customers"<br /><br />Spotted the connection?<br /><br />Yes, whiteboards. LOL!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-87436965623651818132014-10-14T12:42:24.621+01:002014-10-14T12:42:24.621+01:00It's 2014, HMRC has spent billions on IT and p...It's 2014, HMRC has spent billions on IT and phone technology and yet the end user, customer, taxpayer or public increasingly feel that contact is problematic.<br />Yet my water supplier has been able to contact via email and recorded phone message to notify me of a supply issue I did not know about and estimate when it will be rectified.<br />Engaged?<br />Anonymousnoreply@blogger.com