tag:blogger.com,1999:blog-29600742611858461.post4179514904142198519..comments2024-03-29T06:52:40.745+00:00Comments on HMRC Is Shite: HMRC Is Farking AwesomeKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-29600742611858461.post-60621298560706077532014-12-22T18:40:30.862+00:002014-12-22T18:40:30.862+00:00facking idiots have got us under their thump and i...facking idiots have got us under their thump and if they ever let us go we'd rip them a new arse hole !!!<br />facking spineless pricks!!! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-30547608727884332902014-12-22T16:59:42.743+00:002014-12-22T16:59:42.743+00:00Quantitative survey:
20 parliamentarians
96 co...Quantitative survey:<br /> 20 parliamentarians<br /> 96 corporate stakeholders<br /><br />In-depth interviews:<br /> 12 journalists<br /> 4 parliamentarians<br /> 13 corporate stakeholders<br /><br />So that is not exactly representative of the general run of HMRC dealings with the great unwashe.....sorry customer, is it??Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-7378651774421917952014-12-17T17:42:42.264+00:002014-12-17T17:42:42.264+00:00MPs, journalists and large companies.
The conclusi...MPs, journalists and large companies.<br />The conclusion sort of writes off MPs who deal with HMRC when their constituents have a grievance, essentially stating that those with the most contact praise HMRC.<br /><br />What is wholly priceless though is that it concludes by stating the press office should form close relationships with journalists. This in the same week a trial concerning an officer of the department taking a sizable bribe from a Sun journalist concluded.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-82838241110933958632014-12-17T17:20:53.407+00:002014-12-17T17:20:53.407+00:00The details are in the survey, click on the link i...The details are in the survey, click on the link in the article.Ken Frosthttps://www.blogger.com/profile/13568488818950912374noreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-82943597317583611282014-12-17T16:36:13.645+00:002014-12-17T16:36:13.645+00:00I wonder who the 145 people were. ExCom and their ...I wonder who the 145 people were. ExCom and their families perhaps?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-52728093220259404632014-12-17T15:17:58.128+00:002014-12-17T15:17:58.128+00:00Quote>.stakeholders regularly praise HMRC’s sen...Quote>.stakeholders regularly praise HMRC’s senior leadership team and feel that it is increasingly willing to listen to, and engage with, stakeholders,<End Quote<br /><br />Fantastic. Perhaps the senior leadership team should willingly listen to their members of staff, who clearly feel the opposite of them. But then their staff won't give them a job like Stakeholdrs when they dump HMRC.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-51937360469043494022014-12-17T11:58:46.483+00:002014-12-17T11:58:46.483+00:00Anyone treating anything this bunch of halfwits sp...Anyone treating anything this bunch of halfwits spout as credible should be working for the tw@ts!<br /><br />Let everyone understand this clearly - where 100 people have given their feedback on one part of the HMRC debacle I.e. The Which analysis of helpline access, that figure is deemed not representative. Where 125 give their views that is representative. WTF? !<br /><br />Interesting though, stakeholders ( are these customers as well, if so, why not call them so? "...cite customer service, the digitisation of services and a lack of dynamism as key weaknesses."<br /><br />Hoist by their own petard?<br /><br />As previously stated, they would come last in a 1 horse race.<br /><br />Farking unbelievable.Anonymousnoreply@blogger.com