tag:blogger.com,1999:blog-29600742611858461.post5562776763555671521..comments2024-03-28T11:08:20.632+00:00Comments on HMRC Is Shite: HMRC Re-organisation Gets Mixed ReactionKen Frosthttp://www.blogger.com/profile/13568488818950912374noreply@blogger.comBlogger29125tag:blogger.com,1999:blog-29600742611858461.post-10308536705618318342016-10-03T16:49:07.467+01:002016-10-03T16:49:07.467+01:00Many investigators who made the choice to transfer...Many investigators who made the choice to transfer from HMC&E for the promised land of SOCA-which failed so rebranded itself, at enormous cost to NCA, applied to return to HMRC simply because NCA are worse than HMRC are now. <br />Make you wonder who is actually protecting the nation from those that seemingly rip millions out of both the system and from individuals without a care in the world when investigators in both areana's are chasing meaningless numerical targets and nothe those causing harm to the country. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-12899505376746330422016-10-01T10:14:29.258+01:002016-10-01T10:14:29.258+01:00Too many pointless meetings, too much bullying, to...Too many pointless meetings, too much bullying, too many 'team-building' cake eating marathons, no recognition for the grafters who carry the rest etc etc. A failing organisation. Senior management have proved they're incapable of turning it around, time for the Government to put more of their work out to tender to those who are capable and willing to work hard. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-77456858626868212472016-10-01T10:08:55.310+01:002016-10-01T10:08:55.310+01:00An increase in staff per directorate, but how exac...An increase in staff per directorate, but how exactly does that translate into a 'brilliantly productive initiative'? How does productivity overall increase from here? It does not. HMRC are a totally inefficient, lazy & incompetent outfit, and productivity is always very low. While there are some talented people with a strong commitment to public service working there (who are well thought of by Hmrc btw) the place is mismanaged and not fit for purpose.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-91225005091882767682016-10-01T08:03:37.869+01:002016-10-01T08:03:37.869+01:00God you people are thick.
Reorganising four direct...God you people are thick.<br />Reorganising four directorates into three means there is an INCREASE of staff per directorate so clearly a brilliant productivity initiative.<br />Thank goodness you don't have anything to do with working out my tax.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-64697739319291168082016-09-30T20:27:41.677+01:002016-09-30T20:27:41.677+01:00As per 30/9 18:00 it would appear the HMRC 'no...As per 30/9 18:00 it would appear the HMRC 'non-job' employment creation goes on shamelessly.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-5618637413761084062016-09-30T18:00:26.783+01:002016-09-30T18:00:26.783+01:00HMRC now recruiting 4 change managers at 90K PA ea...HMRC now recruiting 4 change managers at 90K PA each.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-4553895866434003132016-09-29T08:23:22.257+01:002016-09-29T08:23:22.257+01:00in other words its a 'non-job' employment ...in other words its a 'non-job' employment creation sham? adding no value to anything?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-71943649894616706512016-09-28T18:35:05.438+01:002016-09-28T18:35:05.438+01:00There are dozens of people in "change Managem...There are dozens of people in "change Management" in HMRC . If things don't change, they don't have jobs. Besides change seems dynamic and proactive and follows the current buzzwords, " customer focussed". Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-29223521849457321552016-09-28T17:05:43.459+01:002016-09-28T17:05:43.459+01:00Forget all the statements made by HMRC about the r...Forget all the statements made by HMRC about the reorganisation. Proceed with caution and wait to see how it goes. Be fair, but do judge them by their actions not by their weasel words. HMRC are in a state of perpetual 're-organisation', we've seen it all before, and it seldom has ANY benefit to taxpayers, accountants or their own staff. In fact quite often it provides cover for service cuts to the public - which isn't a bright idea as they are apparently tax collectors it paradoxically in less revenue - and job cuts to staff. Although stating 're-organisation' on your CV probably helps to climb the senior civil service ladder. HMRC is run for the benefit of its senior staff, not for the taxpayers. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-83794619491663441772016-09-28T15:34:41.783+01:002016-09-28T15:34:41.783+01:00The big Sheila , Jennie Granger , thinks this is a...The big Sheila , Jennie Granger , thinks this is a bonzer re-organisation. But so was the last one and the one before that. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-44668874449511426452016-09-28T11:02:02.147+01:002016-09-28T11:02:02.147+01:00I am ashamed to admit I used to work for HMRC. The...I am ashamed to admit I used to work for HMRC. There are some good people with a strong commitment to public service but there is no evidence it is shared by those at the top. The whole way the dept is operated including this latest 'reorganization' is wrong, wrong, wrong...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-8844928210299924102016-09-28T10:13:07.929+01:002016-09-28T10:13:07.929+01:00Sam is spot on about one thing. HMRC are a totally...Sam is spot on about one thing. HMRC are a totally inept, incompetent, cowardly, mismanaged, untrustworthy, unprofessional shambles. They always go after penniless small businesses over the slightest possible things but do not seem to want to chase up the rich and the multinationals. The attitude seems to be 'at least they pay something'. A small trader though, if they owe a few hundred quid and can't pay in full they speak to them like they're a criminal. Disgraceful bunch.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-89874737605148597902016-09-28T09:59:33.909+01:002016-09-28T09:59:33.909+01:00Allardyce calling HMRC the most corrupt business i...Allardyce calling HMRC the most corrupt business in GB? Thats good for starters.<br />That aside, there is no accountability within or around the periphery of HMRC.<br />But, hold on a moment pilgrims, there is an old native American saying - 'no smoke without fire!'<br />So, given the amount of smoke emanating from this organisation the conflagration concealed must be like the fires of hell.<br />Get in there and damp it down, you know it makes sense.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-62316270001177140142016-09-28T09:36:09.833+01:002016-09-28T09:36:09.833+01:00According to the papers Sam Allardyce allegedly de...According to the papers Sam Allardyce allegedly described HMRC as "the most corrupt business" in Great Britain. He is also reported as allegedly saying people would be "shocked" On the morning after 'Big Sam' walked away from the England job, any thoughts on accountability from HMRC?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-16720848548837887742016-09-28T09:21:59.272+01:002016-09-28T09:21:59.272+01:00HMRC's job is to regulate the tax system. That...HMRC's job is to regulate the tax system. That is what we, the public, expect and pay them to do. However, if they can not act with integrity internally i.e. regulate themselves, why should we the public give them authority to regulate us? Its difficult to answer as there is such a clear contradiction. We demand those in such positions to have the highest standard of behaviour. The only solution is serious reform as suggested above. In the meantime, while the reorganisation will no doubt look wonderful on some people's CVs (no matter what the outcome is), the proposals being put forward by them will not resolve the serious underlying issues with this failing Department and will do little to help the average taxpayer. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-86833546746539042372016-09-27T22:39:40.797+01:002016-09-27T22:39:40.797+01:00Any investigation, IF it happens, must go beyond t...Any investigation, IF it happens, must go beyond the bullying and look closely at the huge amounts of money wasted by the inept managers, whether on useless contracts, replacing staff on long term sick who leave, undertaking even more useless 'resolving issues' or grievances as the wordly know them by and undertaken within management silos - is it any wonder they seldom find for the complainant?<br />Most pathetic excuse for a civil service department and a poor example of a 'customer' centric organisation.<br />Pass the criminal work to NCA and make the rest of it Civil only. Transfer across suitable investigators wanting to do the work as for most of those that went to SOCA as was.<br />Put the creature out of its misery.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-43632306493353090752016-09-27T21:30:56.162+01:002016-09-27T21:30:56.162+01:00Totally agree. They don't like experts at HMRC...Totally agree. They don't like experts at HMRC. However, while the managers know nothing about tax, they also know nothing about 'managing'. They are, in effect, over paid HR administrators and most are pretty poor at that too...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-35789301558282081552016-09-27T20:51:35.125+01:002016-09-27T20:51:35.125+01:00yes , maybe Phillip Green as "tax czar "...yes , maybe Phillip Green as "tax czar " !The organisation is as far away from being a revenue collection vehicle as possible , obsessed with meaningless statistics and buzz words around IT , form filling and proceedures rather than outcomes, with a culture that treats using your iniative as a hanging offence , stuffed with managers , often DWP refugees, who no fuck all about tax and see no reason why they should -management role is to go to meetings, deal with e mails and make sure everyone else is busy while never taking responsibility for anything.Being a tax expert is like having a dog that juggles, its unusual but ultimately no one gives a shit . Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-38660442519954413042016-09-27T20:41:32.330+01:002016-09-27T20:41:32.330+01:00What planet are HMRC on? Another reorganisation! M...What planet are HMRC on? Another reorganisation! Money spent on away days for HMRC senior management at famous football clubs! At the same time - within HMRC staff have suffered year on year pay freezes, are discouraged from claiming out of pocket expenses for doing their jobs and are now being made redundant for their troubles, and in the wider public sector local authorities budgets are reported to be at 'breaking point', and the NHS needs urgent additional funding, but the dear HMRC have money to spend on waste. How do they get away with it? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-61610448116658471072016-09-27T20:09:17.982+01:002016-09-27T20:09:17.982+01:00Is HMRC under its current 'leadership' str...Is HMRC under its current 'leadership' structure ANY better than such outsourcing companies? Privatise it all and save the taxpayer some cash.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-36583503320146679072016-09-27T20:04:15.658+01:002016-09-27T20:04:15.658+01:00Those promoted to management roles should be those...Those promoted to management roles should be those who excelled at doing the work - its called leadership by example but is not how progression currently works within Hmrc (social mobility it is not). As for the culture of staff bullying it will never end until there is independent governance of the organisation and consequences to the employment of anyone, however senior, involved in the dodgy cover-ups. The suggestion of a Cabinet Minister for HMRC is a great idea - of course they could ensure better service to the public and that the right amount is collected at the right time etc. A higher priority with Government would also bring possible protection to staff from the bullying and they could start by ordering an investigation into such misconduct past and present.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-17792514650673938412016-09-27T19:13:08.808+01:002016-09-27T19:13:08.808+01:00One word regarding privitisation - ConcentrixOne word regarding privitisation - ConcentrixAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-13586530815442153602016-09-27T18:19:20.340+01:002016-09-27T18:19:20.340+01:00All these "services" need managers who k...All these "services" need managers who know the job. And experts who can do it. Plus no bullying of staff culture, career progress for experts, and correct staffing numbers. Simples !Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-6083165932932445272016-09-27T15:40:16.688+01:002016-09-27T15:40:16.688+01:00Compliance investigation work should never be outs...Compliance investigation work should never be outsourced, it would undermine taxpayer's trust in tax even further and it would be too difficult to eliminate any risk of conflict of interest. <br /><br />Call centres though no problem at all. And why on earth has their Field Force debt collection not been put out to tender with the private sector.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29600742611858461.post-21981662739458898872016-09-27T15:25:16.462+01:002016-09-27T15:25:16.462+01:00The comment 27/9 @ 13:44 is correct to suggest HMR...The comment 27/9 @ 13:44 is correct to suggest HMRC should go back to basics. They do not exist to do all the rubbish they currently waste time, they are SUPPOSED to be a tax collecting service. NO need for a reorganisation - the staff already spend approx 75% of time on stuff which does not count as real work and this will just set them back further - they need to get on with their core purpose and do it considerably better.Anonymousnoreply@blogger.com