HMRC Is Shite
Friday, 30 May 2008

Complexity Costs

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The long running issue with regard to tax credits being overpaid by HMRC to low income families, and the financial problems caused by demand...
3 comments:
Thursday, 29 May 2008

Hanging On The Telephone

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The consumer magazine Which? has named and shamed over 30 organisations that are using 0870 or 0845 customer-service numbers to profit from...
1 comment:
Wednesday, 28 May 2008

Using The Data Protection Act

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In early April Nick Morgan wrote about the ordeal that he suffered whilst being investigated by HMRC . HMRC when it launches an investigatio...
2 comments:
Tuesday, 27 May 2008

Too Clever By Half

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Sometimes people and organisations can be just a little bit "too clever". HMRC and the Treasury have suffered an attack of "c...
1 comment:
Saturday, 24 May 2008

Computer Says No - Yet Again!

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There has been another IT foul up at HMRC. This one has left up to 100,000 low-income families waiting for £250 child trust fund payments th...
Friday, 23 May 2008

Lost - The £9.9BN

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The Liberal Democrats have accused HMRC of losing almost £10BN of public money owing to flaws (fraud, error and overpayments) in the tax cre...
1 comment:
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Ken Frost
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