HMRC is now trialing Twitter. @HMRCgovuk A happy and peaceful New Year to all my loyal readers. Tax does have to be taxing. Professional Cov...

My thanks to a loyal reader who dropped me a summery of the Face to Face Customer Survey Satisfaction Results April to November 2010: -98% o...

Why did Dave Hartnett, Permanent Secretary for Tax, fly business class to Mumbai at the beginning of December with Melissa Tatton (HMRC'...

The 2010 HMRC staff survey results have now been published on the HMRC website. (For comparison purposes here is the 2009 survey - publishe...

It seems that HMRC are enacting some form of "blockade" (usually regarded as an act of war when conducted on the international sta...

Well folks the results of the civil service staff survey for 2010 were published last week . Unfortunately, they have not yet been published...