In December I asked the following two questions: " Why did Dave Hartnett, Permanent Secretary for Tax, fly business class to Mumbai at...

Taxation recently published this letter from a disgruntled taxpayer and tax professional, re HMRC's handling of taxpayers' affairs....

My thanks to a loyal reader who recently wrote to me about the problems she has encountered when dealing with HMRC's debt collection dep...

HMRC have started writing to 900 tax evaders, telling them that they are "on probation". HMRC will make unannounced visits to the ...

Last week I wrote that the "Grande Dame" (Lesley Strathie) had apparently talked up the recently published Civil Service People S...

My thanks to a loyal reader who sent me the following examples (I have redacted certain details) about communication delays when dealing wit...