HMRC Is Shite
Tuesday, 30 June 2015

RIP Enquiry Centres - One Year On

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My thanks to a loyal reader who reminded me that the last of HMRC's enquiry centres closed their doors a year ago. At that time I w...
2 comments:
Monday, 29 June 2015

HMRC Throws £45M At Taxpayer Service Issues

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I see that HMRC has promised to throw £45M at its customer service problems, specifically call handling problems, in the hope that the i...
3 comments:
Friday, 26 June 2015

Postal Confusion

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@ken_frost My OH got a 'remember to do your tax return' letter last week dated April. I'd already done her return and received ...
3 comments:
Thursday, 25 June 2015

HMRC Takes Over 2 Months To Post a Letter

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Kudos to HMRC for taking over 2.5 months to post a letter! #HMRC never cease to amaze. Letter dated 6 April 2015 has arrived this mo...
7 comments:
Wednesday, 24 June 2015

Huge Filing Backlog

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We are slowly getting confirmations of filing through - still a huge backlog to clear https://t.co/r7NXFldoUV — Elaine Clark (@cheapaccounti...

HMRC Online System Problems

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There appear to be some issues with HMRC online services at the moment, as per the comments on the RTI section of this site and Twitter:...
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Ken Frost
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