HMRC Is Shite
Showing posts with label CRM. Show all posts
Showing posts with label CRM. Show all posts
Tuesday, 29 April 2025

HMRC’s £1 Billion CRM Upgrade: A Tone-Deaf Response to 798 Years of Hold Music Misery

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In a move that could only be described as a bureaucratic fever dream, HM Revenue and Customs (HMRC) has announced a £1 billion plan to overh...
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Tuesday, 28 August 2012

HMRC's Customer Relationship Managers

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As we shake off the dregs of the Bank Holiday weekend, and gently ease ourselves into the week ahead, here is an amusing variation on th...
1 comment:
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