As from this Autumn (theoretically) taxpayers will be able to send HMRC complaints online. Our ever efficient and competent government ...

The Mail reports that the Adjudicator's Office, which rules on HMRC complaints, has a backlog of 1,028 cases.  It settled just...

Right then moving on from yesterday's cock up, where I went back in time and published an article from 2003, I am trying to be a litt...

Complain about HMRC Beta This part of GOV.UK is being rebuilt – find out what this means Phone ...

HMRC no longer provide PAYE payment schedules, this practice stopped some years ago. As per Accountingweb , HMRC said: " Routine...

The ICAEW Tax Faculty has urged people not to be afraid to complain to HMRC about problems, and goes on to advise that people should als...

It seems that over the past year, complaints made by taxpayers (or is it "customers"?;)) to HMRC have increased dramatically...

How to complain to HM Revenue & Customs Make a complaint to HM Revenue & Customs Tax credits - how to complain How to ...

It seems that the PAYE problems of 2008-10 continue to give HMRC a headache. Accounting Web reports that complaints to the Adjudic...

It seems that, according to UHY Hacker Young, complaints upheld against HMRC have risen by 113% in the last 2 years. The Adjudicator's O...

My thanks to a loyal reader who pointed me to Accounting Web , which published a query submitted by a tax agent on behalf of a client who ha...

The Institute of Chartered Accountants of Scotland (ICAS) have just published a survey (conducted in August and September 2010) of ICAS mem...

The Telegraph reports that an all-party group of MPs will tell the Treasury that HMRC is "a 19th century organisation" in need of...

The Telegraph reports that up to 100,000 people may have paid too much tax, as a result of the ongoing tax coding problems arising from the...

Yesterday's article about the meltdown going on at HMRC seems to have stirred up a few loyal readers, as there have been a number of ...

As per HMRC : " HMRC looks back at the first nine months of the new review process On 1 April 2009 HM Revenue & Customs (HMRC) intr...

It seems that HMRC's shiny new NIC & PAYE system (NPS), heralded as a major step forward by HMRC, isn't working terribly well. W...

HMRC's recently launched charter promises to " put mistakes right as soon as we can ". What does " as soon as we can ...

Source Accounting Web : " We are currently acting for a client who had her computer, mobile phone and fax machine removed by officers o...

Congratulations to Judy Clements OBE , who has recently been appointed by Mike Clasper Chairman of HMRC to take over from Dame Barbara Mills...