People on hold to HMRC for more than 30 minutes would get £30 off their tax bill under a Reform UK government, Robert Jenrick has announ...

HM Revenue and Customs (HMRC) has once again proven itself to be a masterclass in inefficiency, leaving taxpayers and small businesses stran...

  HMRC is doing its best to destroy small businesses because of crippling delays, which have resulted in rebates going unpaid for months on ...

  . @taxqueen49 @cheapaccounting @Ray_McCann5 Not looking good. 5 months for a repayment if I submit today. Anyone remember the manual day...

  Dear @HMRCcustomers what's the point in me listening to all of the recorded messages on your phone line, going through security, only...

  Absolutely disguted in @HMRCcustomers been trying since Wednesday to resolve an issue. Can't speak to me on the phone and webchat is ...

As loyal readers are well aware, Making Tax Digital (MTD) will be a clusterfuck. As such it is heartening to hear that others also know t...

On 7th October I submitted a Freedom of Information Request to HMRC about Digital Evidence Capability (DEC), HMRC have missed the deadli...

It appears that Making Tax Digital will be delayed, for businesses, until 2019. Addressing the HMRC annual conference, Jane Ellison (fi...

My thanks to a loyal reader who alerted me to a wee discussion on AccountingWeb about HMRC postal delays: " I sent a letter to HM...

Ever wondered why it takes HMRC so long to answer a letter? A loyal reader yesterday summed up the reasons for the ever slower respons...

HMRC has told agents that it has identified delays in issuing repayments due under self assessment rules. However, don't panic, f...

My thanks to a loyal reader who sent me this response that he received from the supposedly "merged" HMRC yesterday, in relation...

RT @STEPSociety : Writing to HMRC? You may wait 15 weeks for a reply http://t.co/Ga0UMBWxIk pic.twitter.com/EcKTqqxzTd >If you're...

My sympathies to Keith M Gordon wrt his phone call to HMRC: @hmrcgovuk Put in a CT600 on 7/4/15 expecting a repayment. Called on 8/6/15...

Which? has analysed a sample of 100 calls to HMRC in the run-up to the 31 January year end deadline. The analysis showed that 29% of call...

In theory, as from 6 October , HMRC were to have introduced late RTI filing penalties for PAYE for all companies. However, the great la...

Figures obtained by UHY Hacker Young show that HMRC paid out £4.6BN to businesses in refunds for corporation tax last year. However, ther...

In the run up to Christmas Accounting WEB published this (see below) from a tax professional, who highlighted an issue wrt delaying ...

HMRC’s large-business service, which deals with the UK’s 770 largest companies, had 2,314 unresolved enquiries into the companies' t...