Good morning @HMRCcustomers - any possible help with my request below ??? https://t.co/pqBrIFnlnR — Paul Trevatt💙 (@caspertown42) May 6,...

My thanks to a loyal reader who reminded me that the last of HMRC's enquiry centres closed their doors a year ago. At that time I w...

The last of HMRC's 281 enquiry centres have closed their doors. Taxpayers will now have to rely on call centres and personal visits ...

There will be five days of rolling strikes in HMRC next week. HMRC workers in Scotland and north-east England will strike on Monday, ...

Last Monday I wrote about HMRC's attempts to recruit digital specialists, in response to the closure of its enquiry centres. A loy...

HMRC is in the process of recruiting digital specialists, as it alters the way it interacts with taxpayers (following the decision to clos...

Yesterday was the great HMRC dial in , where HMRC staff had the opportunity to talk to the "great and the good" of HMRC managem...

As several readers have already commented, next Tuesday is the HMRC dial in. This presents staff with an opportunity to raise issues that...

In January I wrote that the decision on the fate of HMRC's enquiry centres would be released on Wednesday 12 February at 1pm. Yest...

My thanks to a loyal reader who has advised me that the decision on the fate of HMRC's enquiry centres will be released on Wednesday ...

There is currently an e-petition on the HMG website calling for the proposed closure of HMRC's enquiry centre network to be stopped. ...

My thanks to a loyal reader who sent me the following transcript of PCS's brief (issued today) on the announcement by HMRC of the cl...

Given yesterday's announcement by HMRC about the closure of its Enquiry Centres, I had a trawl through the site to look at a couple ...