My thanks to a loyal reader who dropped me this HMRC announcement about Ruth Owen: " HMRC’s Director General for Customer Servic...

HMRC is to launch yet another restructuring drive, with the theoretical intent of putting the "customer" (" TAXPAYER ...

Ruth Owen, HMRC customer services director, has labelled British taxpayers as “customers”, despite radio presenter John Humphrys pointin...

Never let it be said that HMRC is not a well mannered organisation, for it transpires that HMRC has started to send thank you letters to ta...

It appears that 890,000 people have missed the online tax return deadline of 31 January. as such they all face a fine of £100 9for star...

Oh dear, despite HMRC insisting that everything in the garden (wrt RTI) is rosy not everyone agrees. Step forward the ICAEW, which has ...

Further to my article yesterday about the problems facing SME's wrt next year's RTI launch, and the seven day window for submitti...