In a recent turn of events, Gordon Askew, a member of the branch executive committee at HMRC's Benton Park View branch in Newcastle, was...

  The Telegraph reports that HMRC has spent more than £10,000 on flowers to apologise to taxpayers for mistakes made over the past five...

Good summary from @DellaHudsonFCA . I’ve often thought it would be helpful if front line HMRC staff had the authority to make small payme...