Whilst Rayner made full use of a VIP hotline (for royalty and high rankers) to expedite her tax cock up, the rest of use have to put up with this shit:
After 39 minutes on hold I have got through to HMRC to talk about erroneous interest charge on my self assesement. I can hear a baby in the background. After she spent 22 mins investigating, I was advised to write in as she couldn't help.
— Paul Hawkins (@Hawkeye_74) May 14, 2026
This is simply not good enough.
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

If you don't think there's a two tier justice system in this country, you should wake up and smell the coffee.
ReplyDeleteMary the Pensioner who's over taxed on her state pension or Ste The Subbie who's waiting 12 months for his tax back won't get red carpet rolled out for them.
https://www.telegraph.co.uk/money/tax/news/hmrc-hounded-me-years-didnt-do-same-angela-rayner/
Maybe HMRC 2.0 and re-open local offices again?
ReplyDelete