Auguries For MTD

Thousands are still unable to apply to claim free childcare because of technical difficulties with HMRC’s website, a letter to the Treasury select committee chair, Nicky Morgan, has revealed.

Morgan said she would quiz the department at the committee’s hearing in the autumn, after the HMRC chief executive, Jon Thompson, wrote to her admitting that 2,600 parents are still waiting for technical issues to be resolved.

The letter is quoted by the Guardian:

“I am very sorry that some parents have experienced problems and have not received the service we aim to deliver.

We have emailed all these parents and are working to resolve these issues as quickly as possible.”

CCH Daily reports that overall, 208,000 parents have successfully applied for an account: 100,000 for 30 hours free childcare only; 21,000 for tax-free childcare only; and 87,000 for both.

A further 2,600 parents (1% of applications) need a technical issue to be resolved before they can be eligible for childcare.

HMRC has received 1,507 complaints and 257,407 calls to the helpline about the service with over 90% of complaints concerning technical issues.

The childcare service has been down for 160 hours and eight minutes, including for planned updates and maintenance, since 21 April when the service was launched.

This does not augur well for HMRC's MTD plans!


Tax does have to be taxing.

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HMRC Compensates Taxpayers With Their Own Money

Without any sense of irony whatsoever, HMRC has decided to pay taxpayers compensation for HMRC's lousy and shite performance with taxpayers' money!

What specific shite performance is this intended to compensate?

HMRC's shite Childcare Service website.

CCH Daily reports that individuals affected by the website failures may be able to get a government top-up as a one-off payment for tax-free childcare.

Parents are eligible for these payments if they have been unable to complete an application for tax-free childcare; been unable to access their account; or not received a decision about whether they are eligible without explanation, for more than 20 days.

In order to make a claim individuals must send HMRC their full name, home address, National Insurance number, a description of the issues faced, bank details, and copies of receipts for payments to their childcare provider.

If an individual is eligible for compensation, HMRC will contact them and make a payment directly to their bank account.

HMRC’s Childcare Service compensation form is available here.

There we have it folks, taxpayers' money being used to compensate taxpayers for HMRC's shite performance.

Laughable isn't it?

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"