HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 24 January 2020

HMRC Digital Systems Still Fucked Up

The irony is that the freelance contractors who used to help HMRC keep its sytemes running are no longer available, because HMRC's loan charge stance wrecked their businesses and lives.

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"

Thursday, 23 January 2020

HMRC Seeks Brexit Tsar

Director General, EU Exit

HM Revenue and Customs
Apply before 11:55 pm on Sunday 9th February 2020

Reference number





SCS Pay Band 3

Contract type


Business area

HMRC - Border delivery group

Type of role

Operational Delivery
Senior leadership

Working pattern

Flexible working, Full-time, Job share

Number of posts




About the job


This is a newly created post designed to provide leadership to a newly formed group in HMRC that brings together the critical EU Exit policy and delivery groups into one cohesive unit.

The job holder will be responsible for defining and embedding the new organisational structure. Fundamentally this role will be of EU Exit for HMRC responsible for delivering the next stages

Job description

The job holder will line manage 4 directors leading in the EU Exit policy and project delivery space.

The 4 directorates are made up approx. 1000 FTE, largely in project delivery and policy but also including functions such as communications, finance and private office. Although a significant proportion will be London based the job holder can expect to have staff across the majority of HMRC locations. In the event of a no deal EU Exit the command centre would be stood up which is principally an operations command.

The job holder will be responsible for bringing together the Senior Leadership Team (SLT) which is newly formed, as well as the wider senior community including critical enabling partners in digital, finance, HR and operations. The job holder will also be responsible for all their people with a focus on wellbeing and workload which can be put under pressure in the EU exit environment.


To be successful in this role candidates will be asked to present evidence of the following essential criteria during the selection process:

Proven success through inspirational leadership with a clear track record of delivering outstanding performance as well as extensive experience of people management across large, complex teams - leading across geographically disperse locations and culturally diverse teams;

Experience of working collaboratively and successfully engaging with a diverse range of stakeholders both internally and externally at the most senior levels;

Proven ability to have strong judgement as the job holder will need to prioritise both the policy and delivery work of their teams. This will also include strong time management skills as they will have to be able to react to both internal and external factors;

Effective and sophisticated influencing skills, with the gravitas and credibility to work in partnership with colleagues and stakeholders at Board and Ministerial level to set strategic direction, to operationalise strategy and to advise on complex policy issues;

The effective job holder will need to be experienced in policy, programme and portfolio management, and will have experience of working on EU exit

The effective jobholder will have the resilience to successfully manage high profile public and media scrutiny.

Whilst not essential, it would be helpful if candidates could also demonstrate:

Experience of successfully leading an organisation through large scale transformational change.



• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Selection process details

To apply for this post, you will need to complete the online application process which includes completing the application form as outlined below.

This should be completed no later than 23:55 on 9th February 2020.

1. A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.

2. A Statement of Suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification.

Failure to submit both (CV and Statement of Suitability) will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

Please ensure that both documents contain your full name.

Should you encounter any issues with your online application please get in touch with Jo Choudrie on:

If you do not receive acknowledgement of your application within 48 hours via the automated system, please contact us.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Job contact :
Name :  Jo Choudrie
Email :
Recruitment team :
Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

Good luck finding someone who can actually do this job in such a short period of time!

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"

Wednesday, 22 January 2020

Freelance Market Fucked By IR35

The government's and HMRC's botched handling of the rules relating to off-payroll workers (IR35) is likely to completely fuck up the freelance contracting industry.

The FT reports that leading recruitment companies have demanded a delay and rethink to forthcoming UK tax changes that they warn will damage the industry’s growth and increase tax avoidance.

Companies including Adecco, Harvey Nash, Hays, Reed and ManpowerGroup wrote to Chancellor Sajid Javid on Monday urging him to think twice on changes to the rules for off-payroll workers, known as IR35.

Freelancers who bill for their services via a limited company currently assess whether they are employed or self-employed for tax purposes. But from April, all large and medium-sized UK companies will be required to assess the employment status of contractors they use, to tackle what HMRC calls “disguised employment”, where workers and companies avoid paying income tax and national insurance.

HMRC estimates that only one in 10 people in the private sector who should be paying tax under the current IR35 rules are doing so correctly. The reforms are projected to bring in £3bn over the next four years.

The changes will mean hiring companies, and anyone involved in the labour supply chain such as recruitment agencies, will be liable for unpaid tax if HMRC finds a worker has been wrongly classified. Hirers will need to prove they have taken “reasonable care” assessing their contractors, or risk being liable for any shortfall in tax and national insurance.

People, who are not freelancers, may well say "does this matter?".

It will mean that companies and organisations looking for contractors (eg IT specialists etc) will find that the supply dries up.

Ironically organisations such as HMRC rely heavily on such contractors!

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"

Tuesday, 21 January 2020

The Hamster Ate My Post

As per every year, HMRC receives some imaginative excuses and expense claims following the 31 January Self Assessment deadline.

To wrap up the decade, and with 2 weeks to the deadline, HMRC has highlighted 10 of the most weird and wonderful excuses we have received from customers who missed the deadline over the last 10 years.

The top 10 most bizarre excuses and questionable expenses claims for items, in reverse order, are:
  • caravan rental for the Easter weekend
  • I was up a mountain in Wales, and couldn’t find a post box or get an internet signal
  • my dog ate the post … again
  • claiming £4.50 for sausage and chips meal expenses for 250 days
  • my hamster ate my post
  • I’ve been cruising round the world in my yacht, and only picking up post when I’m on dry land
  • a music subscription so I can listen to music while I work
  • pet food for a Shih Tzu ‘guard dog’
  • a DJ was too busy with a party lifestyle – spinning the deck….in a bowls club
  • my mother-in-law is a witch and put a curse on me
All the excuses and expenses listed above were unsuccessful.

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"

Monday, 20 January 2020

HMRC Issues Late Filing Penalty Two Weeks Early

HMRC has been accused of "gross incompetence" having incorrectly fined a Norfolk business for late tax returns - despite the deadline being in a fortnight.

Eastern Daily Press reports that Debit and Credit Accountancy, a family run business based in Wroxham, spotted the taxman's blunder when a client was slapped with the £100 fine.

Following a complaint, HMRC has revoked the fine.

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"

Friday, 17 January 2020

Lawress Hall Up For Sale - Price on Application

The Lincolnite reports that Lawress Hall the residential training college for HMRC on the outskirts of Lincoln with 127 bedrooms and surrounded by Riseholme Park is up for sale.

Lawress Hall, which totals 122,304 square feet and is located 2.5 miles north of Lincoln, is being marketed by Lambert Smith Hampton (LSH).

It includes a leisure complex with a swimming pool and gym, dedicated seminar and training rooms, catering and entertaining facilities, as well as parking for 245 cars.

The training and conference centre, which was purpose built in 1994 for HMRC, will be sold long leasehold, with vacant possession on completion in April 2021.

Tax does have to be taxing.

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"