Why were their tax credits overpaid?
Seemingly because of errors made by HMRC.
The debt collectors hired by HMRC phone the people they are targeting on their mobiles, send them text messages and write to them at home. Some of those targeted say they feel harassed and frightened.
In at least 80 tax credit cases, assets have been seized directly. This rather contradicts the message being promulgated by the HMRC spin masters that the agencies cannot seize assets.
In total, HMRC made 215,144 referrals to debt collection agencies in 2013-14 to “secure direct recovery of overpaid personal tax credits”.
Please feel free to share your experiences of HMRC's debt collection tactics.
Tax does have to be taxing.
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