This week HMRC opened a new dedicated phone line for tax advisers wanting to deal with enforcement/compliance, debt management and banking issues.
The Enforcement & Compliance, Debt Management & Banking (DMB) Agent Dedicated Line contact number is 0300 200 3887.
The line is intended solely for professional advisers to get priority responses from the tax department.
It is open 8am-8pm on weekdays. Self Assessment and Tax Credit queries lines are also open 8 am to 4 pm, Saturday and Sunday.
Tax does have to be taxing.
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What about a priority line for the public and bailiffs then?
ReplyDeleteAt a time when it all goes wrong, frequently for HMRC as it happens, the debt collectors appear to be under instructions not to contact DMB and the poor old customers are hanging on the line, communication is as crap as ever.