HMRC Highly Commended

Congratulations to HMRC for being highly commended on 22nd January 2008.

For what?

Why, for their Tax Self Assessment Online system of course!

Don't believe me?

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The awards are the UK's highest level commendation for the best e-Government and technology-driven services- services which, through innovative online delivery or IT implementation, have positively transformed the lives of citizens, local communities, business and stakeholder groups.

Here you can see why HMRC was highly commended:

"HMRC Self Assessment Online is a tremendous success for eGovernment and HMRC in particular. This year Self Assessment surpassed unprecedented demand with an improved customer experience.

HMRC successfully managed an overall 45% year-on-year uplift in online self assessment filings and an increase of almost 100% over the peak period up to 31st January 2007. This remarkable increase verified the confidence of taxpayers in the security, availability, speed, accuracy and efficiency of processing over paper-based filing."

Remember folks, we the taxpayers are confident in the speed, security and efficiency of this system.

Are they taking the piss?

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