HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 11 May 2006

Wasting Our Time and Money

I would like to tell you of a little issue that I have just uncovered regarding our marvellous Inland Revenue (IR).

I was speaking to the IR today, concerning a request for information that they sent for P60's etc (nothing dramatic).

The only thing is, that they had already requested this information and indeed have been supplied with said P60's (twice to be precise).

The lady I spoke to at the IR was very nice and apologetic. It seems that many people are being sent these "blanket" requests.

Why?

There has been a system failure at the IR, which has meant that some of the records have not been uploaded.

Nice to know eh?

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