My thanks to a loyal reader who posted a link to an article in the Independent about Concentrix:
"Figures obtained by Labour MP Louise Haigh show that Concentrix is failing on 120 out of 1625 minimum performance indicators set out in the contract – yet has still already been paid £15.8m in commission.This of course is not unique as HMRC enjoys rewarding failure, eg Lin Homer.
With the contract only set to end in May 2017 the company will still reap tens of millions of pounds in payments from the three-year contract – despite a so-called “payment by results” system. The total contract pays a total of between £55m and £75m depending on performance indicators met."
Tax does have to be taxing.
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