Whilst Rayner made full use of a VIP hotline (for royalty and high rankers) to expedite her tax cock up, the rest of use have to put up with this shit:
After 39 minutes on hold I have got through to HMRC to talk about erroneous interest charge on my self assesement. I can hear a baby in the background. After she spent 22 mins investigating, I was advised to write in as she couldn't help.
— Paul Hawkins (@Hawkeye_74) May 14, 2026
This is simply not good enough.
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
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