My thanks to a loyal reader who advised me that HMRC has launched a Values and Culture Zone for staff on the intranet.
Theoretically HMRC want staff input on how HMRC should be in terms of behaviour and environment.
Staff were asked for their thoughts, and a word cloud was produced.
All well and good, thusfar.
Unfortunately, HMRC scored a massive own goal; the word cloud was not accessible to colleagues who are visually impaired and need screen readers.
Oops!
Tax does have to be taxing.
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