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Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Monday, 14 July 2008
My sympathies with the employee of HMRC who posted this comment, about call centre problems, 3 days ago on Audio Talk.
"What fucking next. I work for H Em Arse Sea.
'This is our busiest year so far......................' , 'The calls continue to increase.....................'
The corporate brain cell hasn't been able to figure the fucker out. If you put so much pressure on people to reduce call handling times, some people will inevitably hang up on people to make the calls shorter. So, it follows that these people will call back again and again, and again. There are so many calls on the network that shouldn't be there. Dohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!!!!
How fucking stupid can people be??
They talk about us as a business. I'm sorry but businesses have to be much more effective than this.
Oh well........................... "
Rather interestingly the original post has since been removed from the board.
I wonder why?
Lucky I spotted it in time.
Tax does have to be taxing.
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