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Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Thursday, 4 December 2008
Online Submission Problems
Can anyone help Sandra with her query posed on AccountingWeb?
Is anyone else having this problem?
I submitted a tax return on hmrc's website, using their online software. I keeping getting this message>>>>>>
'ERROR: We cannot verify that your return was successfully submitted to HM Revenue & Customs. Please click 'Next' so that we can do this now and verify your return was submitted'
On clicking next I get this message>>>>>
We are not able to confirm that your return has been successfully received
I've spoken to HMRC helpline about this several times and each time, they tell me their IT department is dealing with it and they cannot tell me how long it would take to resolve.
I'm a bit concerned as i submitted this return about 3 weeks ago and it seems a long time to wait for this to be resolved.
Has anyone on this board encountered this type of problem and what did they do to resolve it?
I wonder if HMRC have considered "turning it off and turning it on again"?
Tax does have to be taxing.
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