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HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Wednesday, 31 December 2008
HMRC's Bulging Sack
Much like Santa Claus, HMRC seems to be suffering from a bulging sack.
John Battle MP (Leeds) recently claimed that a six week backlog of mail has built up at HMRC's offices in Lisbon Street. Mr Battle discovered the backlog after phoning up HMRC on behalf of a firm in his constituency.
The call took a somewhat circuitous route, first to Cardiff then to Wrexham.
Mr Battle is quoted in the Yorkshire Evening Post:
"People's papers seem to be scattered around the country with no serious tracking mechanism.
People really do want a more satisfactory service, not least because it could mean a serious risk to jobs at a time when there is a squeeze.
I am tabling questions to ask whether the Treasury can address the responsiveness of the Leeds tax office.
If they need more staff, get a few more staff to cope with the pressure and help stop businesses from going under."
HMRC have denied that there was a six week backlog in unopened post.
Tax does have to be taxing.
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