HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Monday, 5 January 2009

Wobbly Framework

Wobbly Framework
It seems that there are errors within the government's "frameworks" database. This is used by departments such as the Treasury and HMRC to provide basic details about individuals eg name, address, date of birth and NI number.

Around 3.5M errors have been identified within the database, after Justine Greening MP raised concerns from one of her constituents about erroneous changes to her records on the database. HMRC incorrectly changed the constituent's registered address without her authorisation, and illegally sent out her PAYE information to a third party.

Greening states that the Treasury, when the matter was raised, was somewhat vague about the process for changing records.

The "good" news is that Labour are in love with databases and wish to set up an id card scheme, ie they wish to create ever more complex and unwieldy databases, giving them ample opportunity to multiply the number of errors.

Garbage in - garbage out.

Tax does have to be taxing.

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