I am advised that the PCS Union have called for industrial action commencing next Monday. All members have been asked to down tools from 9am to 11am, and again from 6pm to 8pm.
This action, if it takes place, will affect the services provided by call centres.
Staff have also been asked to ignore work codes, which will put them at risk of disciplinary action and negatively impact call centre statistics.
I have looked at the PCS website, and cannot see anything about this mentioned there. Does anyone have any more information about this?
Updated 25 April 2009
My thanks to the individual who posted a link to the relevant page on the PCS Site.
The action has been postponed:
"..the Group Executive Committee (GEC) has agreed to postpone the start of action for four weeks from the intended start date of 27th April in order to allow time for an audit of and further negotiations on how Real Time Monitoring (RTM) will be used in relation to individuals in the future."
Tax does have to be taxing.
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