HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 12 February 2010

Flawed Tool!

Flawed ToolThe Low Incomes Tax Reform Group (LITRG) are marginally unimpressed with HMRC's new website tool ("Do I Qualify?") that is meant to calculate whether an individual qualifies for tax credits.

LITGR claim that HMRC's tool is flawed, and that it produces the wrong answer in many cases.

LITRG claim that errors appear when income for 2007/08 is less than the current year. The answer given appears to be based on the current year figure instead of the previous year's.

LITRG also claims that the tool does not account for those with disabilities, or those who might be entitled to the 50 plus element of working tax credit and people who work 30 hours a week.

HMRC have partially addressed the problem, by adding an extra step for those with disabilities.

Tax does have to be taxing.

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  1. All things I.T. in government / civil service are doomed from the very start.

    But I believe it might be a PICNIC situation (Problem in chair, not in computer) because the people at the top who come up with the ideas in the first place are just utterly useless.

    The HMRC management / government relationship = donkeys led by donkeys.

  2. Is it me? We are in tax year 09/10 so I would have thought that the previous year should be 08/09 and not 07/08.