- About HMRC Is Shite
- RTI Resources
- Tax Insurance
- About KenFrost.com
- Contact Me
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Wednesday, 3 February 2010
My thanks to a loyal reader who has advised me that this weekend many hundreds of child benefit customers have received letters from HMRC re child benefit.
Apparently these letters give client details. However, on page 2 of each letter the details provided are those of someone other than the intended addressee.
The information disclosed includes such matters as bank details and amounts being paid.
This is of course a breach of the Data Protection Act.
I am further advised that HMRC call centre advisers have been told that if "customers" ring in to complain about these letters, then the "customer" should be lied to and told that their letter was an accident and that no other have complained about such a mistake.
Seemingly, as at the end of last Saturday, HMRC have recorded quite a number of calls complaining about this data breach.
One final point, the Civil Service Code dictates that employees must be honest at all times. Unsurprisingly many advisers are not happy about being told to lie.
Updates on this story would be most welcome.
Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
What is TAXWISE?
TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Taxwise
Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.
Click the link to read about: Tax Investigation for Dummies
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"