Owing to a deluge of last minute calls to HMRC, from people trying to renew their tax credits before last Saturday's 8PM deadline, HMRC's call centres were overloaded and many could not get through.
Therefore HMRC have extended the deadline by a few days, and have stated that they will look "sympathetically" on late callers, on a "case by case basis" (if claimants can show that they tried to ring on Saturday).
Tax does have to be taxing.
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