HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Monday, 27 February 2012
HMRC Grants Appeals Extension
Earlier this month I noted the following:
"HMRC have slightly softened their earlier stance on fining people £100 for failure to send in a self assessment on time (even if they owe no tax). HMRC now states that outstanding returns and associated penalties, where taxpayers call HMRC and explain that they do not need to be in the self assessment (SA) system, may be cancelled.
HMRC will be sending a flyer with the penalty notice, inviting taxpayers to phone the general SA helpline number if they think they don’t need to be in SA."
A few loyal readers quipped at the time that that phoning HMRC may prove to be problematic.
Well, HMRC agree and have told the ICAEW that the deadline for appealing against the penalty notice (normally 30 days after the date of the notice) has been extended to March 31.
This will apply to people telephoning to explain why they shouldn’t be in SA, as well as to people submitting formal written appeals in the usual way.
HMRC have relaxed the deadline because they know that their phone lines are a "tad" busy.
Good!
Tax does have to be taxing.
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Labels:
appeal,
call centre,
communications,
fine,
HMRC,
icaew,
penalties,
self assessment,
tax
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HMRC is indeed shite - they are now inventing their own money creation projects - see http://humandynamics.wordpress.com/2012/02/27/not-ok-computer/
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