The HMRC people survey results are out, the response rate was 60% (last year's being 52% and 2010 being 69%).
All in all precious little change from last year eg:
- The engagement index was 41% barely up from last year's of 40%.
- Difference from CS2012 -16 (no change from last year's)
- I am proud when I tell others I am part of HMRC 23% (21% last year) etc
I suspect there will be some senior HMRC bods called in to explain this poor result.
Does anyone know what ranking HMRC now is when compared to the rest of the Civil Service?
Tax does have to be taxing.
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