The Mail reports that the Adjudicator's Office, which rules on HMRC complaints, has a backlog of 1,028 cases.
It settled just 970 in 2015-16 — half the 1,850 that were dealt with the year before.
The adjudicator said that while more than half of cases were dealt with in six months, and most within a year, 66 waited for more than a year.
Tax does have to be taxing.
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