The Guardian reports that the amount HMRC pays to private-sector debt collectors has risen to £39.1m in 2017, which is 62% higher than the £24.1m that HMRC spent on these services in 2016.
The figure has increased annually for several years: it stood at £6.2m in 2014, then rose to £12.5m in 2015.
UHY Hacker Young said that HMRC had little day-to-day control over these firms, whose attitude towards debt collecting “could be seen as more aggressive than that of HMRC”.
HMRC deny that there are any problems:
“They operate under strict codes of conduct to pursue debt and we expect them to uphold those codes at all times.Nothing to see here, move along!
Where someone thinks they will have problems paying the amount due, they should get in touch straight away. All requests for further time to pay an amount due are considered individually based on the facts of the case.”
Tax does have to be taxing.
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