"HMRC’s decision was, in my view, flawed, because it did not take into account a relevant fact, being that the appellants’ tax agent was not paying attention to his clients’ affairs between April 2019 and the time the tax returns were filed, due to his father’s illness and death. This means that the Tribunal can reduce the penalties if it thinks it right because of special circumstances."
Tax does have to be taxing.
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HMRC standard instructions tell operatives to take these types of circumstances into account.
ReplyDeleteSomeone definitely "goofed up" here!
'the appellants’ tax agent was not paying attention to his clients’ affairs between April 2019 and the time the tax returns were filed, due to his father’s illness and death.'
ReplyDeleteSo the Agent was not doing job he was being paid to do and this is somehow HMRC's fault? Did the Agent return the fees received during this period?
What is the department supposed to do, ring every every Agent once a week to see how their parents are doing?
Were they even on good terms? (A woman in my office got a bonus for coming in to work everyday even though her mother had passed away. Nobody told her manager they hadn't spoken in twenty years and despised each other. Should the department check on this as well?
I assume these points were made by hmrc at the tribunal?
Delete