HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 24 January 2008

The Price of Saying Sorry

The Price of Saying Sorry
It seems that the apology for last year's datagate fiasco has come at some considerable cost to HMRC.

They have admitted that it cost £2.25M to send letters of apology to people affected by the loss of 25 million child-benefit records.

It is a pity that so many of these went to the wrong people, or were lost, and were in fact a security risk in their own right.

The Treasury and HMRC claim that it was right to approach those affected individually.

Maybe so, but not in this manner.

The good news is that the £2.25M will not be borne by HMRC.

It will be borne by us, the taxpayers.

So that's alright then!
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