Congratulations to the management of HMRC for "leading" the organisation to ever greater depths of failure and despair.
The FT reported last week that a stonking 75% of staff at HM Revenue & Customs (HMRC) feel that their working conditions have deteriorated in the past year.
In fact, 53% believe that it will be even worse in a year's time.
Only 15% of staff said that the the integration of Revenue and customs had been good for customers, while 50% said it had been bad.
Just after the merger 36% felt it was good for customers, against 18% who thought the opposite.
Well done the FT for reporting this, but I would venture to remind them that this site reported the very same survey on the 4th of March.
Nice though that the FT, and Accountancy Age that reported the FT story as well last week, remind everyone how bad things are in HMRCland.
The moral of this story is that if you want up to date news about HMRC, read this site first.
Tax does have to be taxing.
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
I am sitting here doing my accounts and CT for one of three companies, crappiest job going and the time one has to spend for even the day to day stuff, let alone handling queries and investigations, is incredible.
ReplyDeleteSo do I feel sorry for all those poor little HMRC staff who are unhappy with their jobs? Three geusses.
PS Don't know if you have ever noticed but tax offices do not have letter boxes. I wonder why.