I understand that managers from the Customs side of the merged HMRC are being allowed to sign off contract settlements (these are the legally binding documents signed at the end of an enquiry).
Prior to the merger with Customs, senior Revenue inspectors would sign off the cases after a settlement was agreed.
Nothing wrong with that, if the Customs managers are trained in tax compliance.
The trouble is, according to my source, they aren't.
Maybe HMRC should ensure that those who sign legally binding documents receive the necessary training first?
Tax does have to be taxing.
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
- About HMRC Is Shite
- RTI Resources
- Tax Insurance
- About KenFrost.com
- Contact Me
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.