As loyal readers of this site know, one of the recurring themes/gripes that people have wrt HMRC is the difficulty of contacting staff who can actually help with a tax query/issue.
There is a postal backlog of at least 8 weeks, and the call centres are overloaded with calls.
Therefore I am grateful to one commentator, who posted this very timely piece of advice the other day about email addresses:
"The easiest way to get through to the jokers at the top is email them direct. The address is easy, first name, dot,surname @hmrc.gsi.gov.uk eg email@example.com. firstname.lastname@example.org
Do remember though that they are unlikely to reply, unless you also openly copy your email to your MP or the media.
Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
What is TAXWISE?
TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Taxwise
Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.
Click the link to read about: Tax Investigation for Dummies