HMRC have announced that, as from 29 November 2010, Sunday call centre staff will be redeployed to peak periods during the rest of the week (ie there will be no "Sunday Service").HMRC state that this will improve service by "driving down waiting times and providing a more effective service for all."
Fair enough, if it works.
Please let me know if an improvement in service does actually occur.
Read more: http://www.accountancyage.com/accountancyage/news/2272113/hmrc-scraps-sunday-caller#ixzz13SDpqQSp
Accountancy Age - Finance, business and accountancy news, features and resources. Claim your free subscription today.Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
What is TAXWISE?
TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Taxwise
Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.
Click the link to read about: Tax Investigation for Dummies
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
Service is also cancelled Monday to Friday as the staff are too busy working on the management's latest spreadsheets!!!
ReplyDelete"Please let me know if an improvement in service does actually occur"...
ReplyDelete...err, I recommend you don't hold your breath on this one!!!