In an irony of all ironies it seems that HMRC’s own Basic PAYE Tools software, a free software package used by some small employers with nine or fewer employees to run their payrolls, is failing to file Real Time Information (RTI) submissions.
PayrollWorld reports that a pre-recorded message on HMRC’s helpline states:
“We’re aware of an issue for some employers trying to submit their RTI returns using HMRC’s Basic PAYE tools. We are investigating this issue and will provide an update early next week.In some cases an error message is displayed when submitting RTI.
Employers should pay their employees as normal even if they have problems with their payroll and can’t submit their PAYE until after they have paid their employees. We apologise for any inconvenience this may cause.”
HMRC has provided some guidance for employers experiencing difficulty submitting RTI using its software here.
Please let me know if you are having any problems submitting RTI data.
Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.
Ken Frost has negotiated a 10% discount on any polices that may suit your needs.
However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.
What is Solar Tax Investigation Insurance?
Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Solar Tax Investigation Insurance
Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.
Click the link to read about: Tax Investigation for Dummies
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
So, once again, HMRC's own systems prevent the taxpayer from adhering to their legal obligations, this time in relation to RTI data submission.
ReplyDeleteYes it is ironic, HMRC at fault yet again!
Our company writes payroll software. Since RTI went live, our support costs have shot up. We are now going to abandon UK payroll software and concentrate on other markets.
ReplyDeleteRTI has been a disaster for us.