HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 10 May 2013

HMRC's Software Failure Affects 140,000 Businesses

According to HMRC's RTI software failure is affecting 140,000 businesses.

Tax does have to be taxing.

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  1. Apparently it has been caused by Microsoft deleting a software key from the Registry during a Windows update. Of course, one wonders about the wisdom of designing a software product that had this sort of single point of failure built into it

    HMRC RTI software fails to file submissions

  2. Five areas drive lean manufacturing/production:




    safety, and


    And then I found this little nugget with "real time" mentioned:-

    Defect prevention rather than inspection and rework by building quality in the process and implementing real time quality feedback procedures.

    All from;

    1. Had a look, but surely this lean thing being promulgated is related to Toyota production not HMRC, what do they make besides a series of momumental c@ck ups and wear and tear on the revolving door bearings?
      Anyways, look at the mess Toyota and a few other japanese car makers have been in of late, QA/QC - BS & B@//@cks!

  3. Grow the business, drive change forward, change for change sake, customer experience, continuous improvement, vision, values, blah, blah blah!
    What does it all mean?
    A total waste of resources for no noticeable improvement across the piste!
    Bonuses for non-tangible achievements and additional gold stars for the achievers. Not bad for managers that can't manage?
    The public sector has become clogged by cloud watchers and snake oil salemen while the private sector concentrates on running businesses efficiently unless its a bank, when the taxpayer bails it out.

  4. "private sector concentrates on running businesses efficiently "
    Are you having a larf? remember Sir David Varney he was the first chairman of HMRC brought in from the private sector to run the merged organisation and start the downsizing, through him lean now pacesetter was actioned.
    We have had numerous chinless wonders brought in from private industry to jobs in high places in hmrc, most of them couldn't find their arse with both hands, brought in so called fresh ideas caused complete havoc and then fucked off with various honours huge rewards/pensions to case mayhem elsewhere.
    don't give me any crap about how good the private sector is compared to the public, cos your talking bollocks.....